1
Navigate to [https://service.ringcentral.com/application/adminHome](https://service.ringcentral.com/application/adminHome)
2
Click "Users"
3
Click a user
4
Click here.
5
Click "Presence"
6
Click "Appearance"
7
Click the meatball on the right hand side of an available line
8
Click "Assign Extension". This is also known as a BLF
9
Select the user
10
Click "Assign"
11
Click "Save"
12
Click "Yes". The phone will reboot to retrieve the latest configuration.
13
Review your changes. Click "Presence"
14
Click "Preview on my phones"
15
Notice your changes on the softphone
16
Click "Avaya IX IP Phone J179"
17
Notice your changes on the hard phone
