Assign HardFM Specialities | Scribe

    Assign HardFM Specialities

    • Lucy Sonner |
    • 15 steps |
    • 52 seconds
      information ordinal icon
      Specialties determine which jobs resources can do. For instance, if a resource is a plumber, they must be assigned the 'Plumbing' specialty to ensure they receive only plumbing-related jobs.\ \ Users can be assigned to more than one specialty.
      1
      Navigate to Synbiotix
      2
      Enter your username and password and click "Login"
      3
      Select Helpdesk
      4
      Click "Administration"
      5
      If your site uses the Helpdesk for both soft and hard services, click "Hard FM"
      6
      Click "Hard FM Specialties"
      7
      Select the required hospital from the drop-down box

      Assign Specialties to a Resource

      8
      Click "Assign Specialty Groups"
      9
      Search for and select the required user
      10
      Use the tickbox to assign the required specialties. You can assign more than one to a user
      11
      Click "X"

      Remove a Specialty from a User

      12
      Select the specialty from the drop-down box
      13
      Click "Go" to search
      14
      Click "X"
      15
      Click "Yes"