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Assign, Merge and Solve Tickets in Zendesk
Created by Lauren from Scribe
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14 steps
1
of 3
Assign a Ticket in Zendesk
Merging Tickets in Zendesk
Solve a Ticket in Zendesk
Assign a Ticket in Zendesk
1
Navigate to your Zendesk agent dashboard
2
Click on the ticket you want to assign
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3
Click "Assignee"
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4
Select the customer support agent to assign the ticket.
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