Assign Support Contacts | Scribe

    Assign Support Contacts

    • Lucy Sonner |
    • 11 steps |
    • 22 seconds
      1
      Navigate to Synbiotix
      2
      Enter your username and password and click "Login"
      3
      Select Framework Configuration
      4
      Click "Users"
      5
      Search for the required user
      6
      Click "Go" or press enter to search
      7
      Click "Assign Roles"
      8
      Click "Support Contact" for the required system
      9
      Click "Assign selected role"
      10
      Click "Help"
      11
      The user should appear as the support contact for the selected system(s)
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      The user needs to have an email address or phone number saved alongside their account to appear on the support contact page