Assigning orders | Scribe

    Assigning orders

    • Kristina Bilyk |
    • 9 steps |
    • 31 seconds
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      Now assign the order to a driver. There are 3 ways to do this.
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      The first way is to manually click on Unassigned.
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      Click Assign driver
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      Choose an available driver from the list and click Okay. Once the order is assigned, the driver will receive a push notification to view the order on a New Orders screen. Now the driver has the option to accept the order.
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      The other two you’ll find under the Teams section. Click Properties > Teams.
      The other two you’ll find under the Teams section. Click Properties > Teams.
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      Double-click to selected Team.
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      Scroll down to Self-assign/Autodispatch.
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      The second method of assigning drivers is a self-assign, meaning all drivers have the ability to view a list of all available orders. The first to claim an order will deliver it.
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      The third method is to use automatic dispatch. The system will assign orders automatically based on your rules, such as distance to pick up, number of orders in progress, etcetera.
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      For this tutorial, let’s use the self-assign method.