B2B Student Onboarding - Curriculum only | Scribe

    B2B Student Onboarding - Curriculum only

    • Joshua Duncan |
    • 8 steps |
    • 12 seconds
    1
    First step is to send the excel sheet to B2B so they can register the students:\ <https://docs.google.com/spreadsheets/d/1Xi5EPiO7S7VZfcgACB0i1QHK6aYklc67Etw68L8iEPg/edit#gid=136631740>
    information ordinal icon
    **CSM** checks the link every day to see if there are new students added
    2
    **B2B** Provides us with the info below: Student's full name\ Start date
    alert ordinal icon
    B2B excel sheet must be completed
    3
    **CSM** creates a Contact in the CRM for the student ( If no Contact exists, create one.)
    4
    **CSM** schedules the Enrollment Call with the person in charge ( for the B2B )
    5
    **CSM** creates an Ed Plan to have it on our system once we confirm the courses they want to take
    alert ordinal icon
    Do not send the Ed Plan to B2B ( this is for internal use only )
    6
    ***CSM*** fills the form for the IT \ <https://southlands.wufoo.com/forms/w1h0zp9m0ak31mk/>
    information ordinal icon
    It might take up to 24 hours for IT to confirm that the students have been enrolled
    7
    **CSM** advises B2B that we are done with the onboarding and inform them that the access for their students are ready for the start date.
    8
    On the start date **CSM** shares the login info with the B2B