Broadcast Text Messaging
- Chamber Nation |
- 17 steps |
- 2 minutes
1
For a monthly fee of $20, you can send up to 1000 text messages with our broadcast service. If you exceed this limit, there will be a charge of $0.02 per additional text message.
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Once the module is activated, you need to set up a special mobile-phone field in the member database. This field will store the mobile numbers of your members. Make sure to load the mobile numbers into this field so they can be used for sending broadcasts.
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Click "Configuration"
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Click "Custom Fields and Field Labels"
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Locate the Mobile Phone field and enter a title to enable the field
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Save Changes
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Once the field is filled in, you can proceed with the next steps to send a text message
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Click "Communication"
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Click "Text Messages"
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Click "Send New Message"
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Enter a subject (note: the subject is not sent, this is just used as a way to track which message was which) and message
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You will also see the option to select recipients: - member database or event registration.
**Member Database**: Only member records with something entered in the mobile phone field will be available to you.
**Event Registration**: Only event contacts that have entered a phone number into the mobile phone field will be available to you
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Schedule your text message with the date/time picker
In the United States, text messages sent by an automated system are regulated by the Telephone Consumer Protection Act (TCPA.) Messages can only be sent between the hours of 8AM and 9PM (based on the recipient's local time.) Before a message is sent or scheduled, the Broadcast Text module will attempt to determine the local time of each recipient, and will return an error if it's determined the message will be delivered outside of these times.
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Click this button.
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Add recipients based on membership plan or pick from the list below.
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Click this button.
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Review the message and click "Schedule the Message" to send the message
