CPL1: Credit Card Terminal; How to Refund a Credit Card (01-24-24)
- NICOLE HONE |
- 9 steps |
- 18 seconds
Alert! If credit card is not available below listed information required to refund:
- Credit Card number
- Expiration Date
- CVV number
1
Press "Other" on the terminal screen
2
Press "Refund" on the terminal screen
3
Enter four digit password number, then press the green button on terminal key pad.
Alert! ONLY designated staff have the refund password.
4
Enter refund amount. then press the green button on terminal key pad.
**ALERT!** Do **NOT** refund more than the original purchase amount
5
Three options to enter credit card numbers:
Option 1: Tap credit card. This is done by tapping the credit card's reader/square\
in front of credit card terminal's screen.
Option 2: Swipe credit card. This is done by swiping the credit card through the\
side reader.
Option 3: Manually entering credit card number.
6
Enter invoice number, then press green enter button.
EXAMPLE: 123456 as reflected on image
7
Enter Clerk's four-digit Employee Number, then press green enter button.
EXAMPLE: 7555 as reflected on image
8
Enter customer account's account number, then press green enter button.
9
Receipt will automatically print.
HINT: press OK on the screen to print a 2nd copy
