Alert!   If credit card is not available below listed information required to refund:

- Credit Card number
- Expiration Date
- CVV number

Enter four digit password number, then press the green button on terminal key pad.

Alert!  ONLY designated staff have the refund password.  

Enter refund amount. then press the green button on terminal key pad.

**ALERT!** Do **NOT** refund more than the original purchase amount

Three options to enter credit card numbers:

Option 1: Tap credit card. This is done by tapping the credit card's reader/square\
in front of credit card terminal's screen.

Option 2: Swipe credit card. This is done by swiping the credit card through the\
side reader.

Option 3: Manually entering credit card number. 

Enter invoice number, then press green enter button.

EXAMPLE: 123456 as reflected on image

Enter Clerk's four-digit Employee Number, then press green enter button.

EXAMPLE: 7555 as reflected on image

Enter customer account's account number, then press green enter button.

Receipt will automatically print.

HINT: press OK on the screen to print a 2nd copy

This guide provides step-by-step instructions on how to refund a credit card transaction using a credit card terminal.

CPL1: Credit Card Terminal; How to Refund a Credit Card (01-24-24)