Changing an Item's Status in Inventory View

This workflow will allow you to change an item's inventory status from the web inventory location view. Serialized and/or RFID-tagged items on hand or exited may be changed. Choose from the following Statuses: Retired, Disabled, or Dispensed.

HME360 Support
9 steps
2 minutes

Locate your item in inventory view or search and click on the ellipsis (⋮)

Choose Open

Click ellipsis or ⋮ at the end of the product you need to change.

In the pop-up menu, select Retire, Disable, or Dispense. You may instead choose View History to change the status (go to [Step 6](https://scribehow.com/viewer/Google_chrome_Workflow__OZ_ob1oSTXywrILzZkux1Q?scrollToActionId=1e8eba02)).

In box that opens you can select another status, enter notes (why a tag is disabled, retired reason, etc.), click review to have it moved to the Admin Console for review/approval, or confirm. If you are not a Supplier Admin or Location Manager, it will automatically move it to the Admin Console for review.

Item History will open, click "Process Item".

In the box that opens, select another status in the dropdown, enter notes (why a tag is disabled, retired reason, etc.), click review to have it moved to the Admin Console for review/approval, or click confirm. If you are not a Supplier Admin or Location Manager, it will automatically move it to the Admin Console for review.

Click "CLOSE". The item/tag will be removed from view.

Click refresh (next to "Search") to update the page view

Tip! Unless you are a Location Mgr/Supplier Admin, the tag will go to the Admin Console for a manager to approve. They can locate it by filtering for retired or disabled and then selecting retire or disable to approve.