Checking Schedule for Zoom Contact Center
This guide provides instructions for checking your schedule in the Zoom Contact Center.
Jennifer Cummings
4 steps
16 seconds
1
Sign in: <https://fsp.kaplanco.com/adfs/ls/idpinitiatedsignon.asp?loginToRP=fsp.kaplanco.com>
2
Select ZOOM
3
Scroll down on the left nav, Click "Workforce Management"
4
View Under My Schedule {change week as needed}
Tip! You will only see colors when viewing other's schedules.
Checking Schedule for Zoom Contact Center
This guide provides instructions for checking your schedule in the Zoom Contact Center.
Jennifer Cummings
4 steps
16 seconds
1
Sign in: <https://fsp.kaplanco.com/adfs/ls/idpinitiatedsignon.asp?loginToRP=fsp.kaplanco.com>
2
Select ZOOM
3
Scroll down on the left nav, Click "Workforce Management"
4
View Under My Schedule {change week as needed}
Tip! You will only see colors when viewing other's schedules.
