Claims roles not 100% - an assessor can pick up policy verification.EL-1118
Mpho Bereng
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9 steps
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33 seconds
Emeraldlife
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Navigate to [https://ilrmnt.emeraldlife.co.za/web_emrmnt/run.w](https://ilrmnt.emeraldlife.co.za/web_emrmnt/run.w)?
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Click "Customer Care" user does not have new claim
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In a new tab, navigate to [https://ilrmnt.emeraldlife.co.za/web_emrmnt/run.w](https://ilrmnt.emeraldlife.co.za/web_emrmnt/run.w)?
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Click "Policies" EL-FullCapture user does not have the new claim function
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Click the "Password" field.
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Click "Claims" only claim user have the new claim function.
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Click here.
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Click "New claim"
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Click "Claim Source"