Collaborate With Your Team - Creating and sending email reminders | Scribe

    Collaborate With Your Team - Creating and sending email reminders

    • Fernando Montenegro |
    • 0 step |
    • 3 minutes
    Start by logging into ClearPoint Strategy at [app.clearpointstrategy.com/#/home](http://app.clearpointstrategy.com/#/home)

    Creating a new email reminder

    - From the Control Panel click on **Automation** - Click on **Reminders** under Notifications & Reminders - Click on the **Plus icon**
    - Under **Name**, enter the name of the new Reminder, in this example, ‘Central Division Dec 2023 Reminder’. - Select the **Recipients** by marking the appropriate checkbox
    - You can decide to carbon copy emails in the **Copy Emails To** - Under **Subject**, enter the subject, in this example, ‘Central Division Dec 2023 Reminder’.
    - Please consider the following in the **Message field** - When customizing the Message text, make sure to leave {FirstName}, {ReportingPeriod}, and {ItemList} intact. - These codes will pull in the relevant information (first name, reporting period, and included elements) for each user receiving the email. - You can also use {fullName} or {lastName} as tokens in the reminder template.
    - Navigate to the **Scorecards tab**, you will be able to select the Scorecards to be included
    - The **Status tab** will allow you to choose one or more Statuses if necessary, for example, you can remind your users to update all elements that have a status Not Defined and No Information
    - In the **Elements tab**, you can select the Elements you want to remind your users to update
    - The **Owners tab** allows you to filter by Element owner
    - In the **Dates tab**, you can choose the number of Days Since Last Update
    - The **Recipient Preview tab** shows a preview of all users who will be sent a reminder, along with which elements will be included - Once you are done with your configuration, click **Save**

    Sending an email reminder

    - From the Control Panel click on **Automation** - Click on **Reminders** under Notifications & Reminders
    - Click the **three dots icon** next to the edit Pencil icon - Select **Send Reminder** - Using the dropdown menu select the **Reporting Period** - Once you click **Send**, an email will be sent immediately to the selected recipients.

    Scheduling an email reminder

    To learn how to schedule email reminders, check out [Managing Schedules](https://support.clearpointstrategy.com/en/articles/6848541-managing-schedules) for further instructions.
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