Conference in Another Call
This guide provides step-by-step instructions on how to conference in another call using a specific call control system. It is useful for individuals who need to join multiple parties on a call and want a clear and concise guide to follow.
Stephanie Sava
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7 steps
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47 seconds
Dialpad
1
Click on the incoming call box to open the call controls
2
Click "Hold" on the bottom call control bar
3
Click "Make a call" (phone icon in the top left)
4
Type the name or number you want to conference in, then click on the phone icon\ on the right or press ENTER (ie Language Line, 8508337411, etc)
5
After the 2nd call connects, go back to the original call and click the 3-dots.
6
Select "Merge" from the dropdown options
7
In the bottom call controls, you should now see "Group Call" with all parties on the\ call.