1
Click the 'Gear icon' to access HubSpot settings
2
Click the Settings gear
3
Click "General" under 'Your Preferences'
4
Click the 'Email' tab
5
Click "Connect personal email"
6
Check "Turn on inbox automation"
[Inbox Automation](https://knowledge.hubspot.com/connected-email/connected-inbox-automation) is where HubSpot will attempt to process email bodies and signatures to update properties such as name, email, phone number, address.
7
Click "Connect your inbox"
8
Type your business email address
Do not connect generic email addresses like "hello@, info@, sales@, support@, etc.
9
Click 'Next'
10
Click "Connect to..." if HubSpot correctly identified your email service. Otherwise click "I want to choose my email provider myself"
11
Click Select the correct provider.
Providers that are not Google/Microsoft will be connected through "Other mail provider" using your IMAP settings. [Refer to this documentation](https://knowledge.hubspot.com/email-tracking/connect-your-inbox-to-hubspot#other-mail-provider-imap)
12
Click "Continue"
13
Follow the prompts
14
Click "Allow"
15
Download Extension
Other email provider users follow these steps:
16
Click "Download" for the extension right for you
