Consumer Portal | Consumer-facing Document | Scribe

Consumer Portal | Consumer-facing Document

  • Caleb Yell |
  • 24 steps |
  • 3 minutes
  • RentamationRentamation
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If a customer has a login, they can enter and immediately login.
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If a customer is new or hasn't registered, click "Create your account now" NOTE: Your email must be listed as a contact in the system. If you are not able to set up a new account, please contact us.
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The customer will be prompted to complete the fields in this form, then click Sign Up
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Customer email and password should appear for you to "Log in"
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If you want to view Contracts, please click the Contracts Tab to view your active and historical (if on Advanced Version) contracts.
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You can search by Contract Number or PO Number
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Or by Date Range
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You can even search by Contract Status.
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For the sake of demo, I'll click Open to display the open contracts in this demo account.
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Separately, you can load more contracts at the bottom of the screen.
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Once you've identified the contract you're looking for, click it to open more details.
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This will show the pertinent details for the rental, including eSign and Make a Payment (if customer is set up for that, an eSignature is needed, or if there is a balance).
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If the rental store is configured for payment, or a balance is owed, you will see the Make a Payment button. Additionally, if the customer needs to sign off on changes or the initial order, the eSign Button will display.
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If you're wanting to book an order again, that is supported by click here.
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Click "Book this again"
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Fill out the pertinent fields requested.
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Click "Submit request to book this again"
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If you're looking for the items you have out on Rental, click "My Rentals" You can search by contract number, item name, and serial number.
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For example, you an see we've typed 'trailer' and those appropriate items have been displayed.
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If you're looking to identify items based on dates, that's supported here.