Contact IT support | Scribe

    Contact IT support

    • Stéphanie Sawaya |
    • 6 steps |
    • 26 seconds
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    Our experts can be contacted for any assistance you may need: **💬 Via chat on the [platform](https://join.rzilient.club/) rzilient, on our Intercom tool** If the problem is complex or long-term (e.g. computer repair), our support team will create a ticket on our Jira tool so that the follow-up can be done by e-mail. ✉️ **By e-mail: [[email protected]](mailto:[email protected]); each e-mail creates a Jira ticket**, the tool used by our agents.
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    To access the chat, log on to the platform: <https://join.rzilient.club/>
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    You can get in touch with our IT experts via the chat directly accessible from the platform, bottom right.
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    Click on "Send us a message"
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    Choose the language you want to use
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    You can give details of your problem so that our experts can get as much information as possible.
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    Send your message, and that's it! You should receive a rapid response from our IT experts.