Our experts can be contacted for any assistance you may need:

**💬 Via chat on the [platform](https://join.rzilient.club/) rzilient, on our Intercom tool** If the problem is complex or long-term (e.g. computer repair), our support team will create a ticket on our Jira tool so that the follow-up can be done by e-mail.

✉️ **By e-mail: [it-support@rzilient.club](mailto:it-support@rzilient.club); each e-mail creates a Jira ticket**, the tool used by our agents.

To access the chat, log on to the platform: <https://join.rzilient.club/>

You can get in touch with our IT experts via the chat directly accessible from the platform, bottom right.

You can give details of your problem so that our experts can get as much information as possible.

Send your message, and that's it! You should receive a rapid response from our IT experts.

Contact IT support