Create a New Client or Use an Existing One in Smart Kx and Redtail CRM | Scribe

    Create a New Client or Use an Existing One in Smart Kx and Redtail CRM

    • Smart Kx |
    • 0 step |
    • 2 minutes
      Make sure the Smart Kx and Redtail Imaging integration has been set up. If not, follow[this guide](https://scribehow.com/shared/Integrate_Smart_Kx_and_Redtail_Imaging__duu05HzjQ0SmUx9uj3ziyg).
      Navigate to[Smart Kx](https://app.smartkx.io/)
      Go to the "Clients" view
      Click "New Client"

      Use Existing Client from Redtail CRM

      Start typing an existing client name from Redtail CRM and Smart Kx will pull in matching results
      Existing client information will be pulled over. Add other contact and household information.

      Add New Client to Redtail CRM

      Type the household name
      Click the "Create household in the CRM" field.
      Enter required contact information

      Complete Contact Information + Send Agreement

      Choose an existing advisor or add a new one (optional)
      Enter the household's address (optional)
      Select the disclosures to send to client
      Select whether you want to send the client agreement for signature
      Select the client agreement template to send
      Select a fee schedule to list in the client agreement
      Add a note (optional)
      Click "Submit"
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