Creating a Voluntary Cancellation in Ascend with the Veruna Integration
Jack Brown
11 steps
3 minutes
This workflow should only be used for voluntary cancellations when you have procured the cancellation endorsement from your broker/carrier. Non-pay cancellations on financed policies are automated in Ascend.
1
On the policy, create a Policy Change object
2
Select "Cancellation" as the policy change type
Add a description to the cancellation according to your agency's best practices
Set the Cancellation Method and Cancellation reason according to your agency's internal best practies
3
Select the cancellation effective date
4
Enter the amount of return premium / fees from the cancellation endorsement
5
Once the policy change is ready to be created, click "Save"
6
On the Policy Change object, click "Insert Billings" to create the cancellation billing
7
Click "Ok"
8
From the policy, navigate to the billing you just created (type is credit memo)
9
Invert the billing to a Payable
10
Navigate to the new Payable and click "Ascend Endorsement" to generate the cancellation in Ascend
11
Select the cancellation endorsement document from SDocs (or upload your own) and click "Create Ascend Endorsement"
Creating a Voluntary Cancellation in Ascend with the Veruna Integration
Jack Brown
11 steps
3 minutes
This workflow should only be used for voluntary cancellations when you have procured the cancellation endorsement from your broker/carrier. Non-pay cancellations on financed policies are automated in Ascend.
1
On the policy, create a Policy Change object
2
Select "Cancellation" as the policy change type
Add a description to the cancellation according to your agency's best practices
Set the Cancellation Method and Cancellation reason according to your agency's internal best practies
3
Select the cancellation effective date
4
Enter the amount of return premium / fees from the cancellation endorsement
5
Once the policy change is ready to be created, click "Save"
6
On the Policy Change object, click "Insert Billings" to create the cancellation billing
7
Click "Ok"
8
From the policy, navigate to the billing you just created (type is credit memo)
9
Invert the billing to a Payable
10
Navigate to the new Payable and click "Ascend Endorsement" to generate the cancellation in Ascend
11
Select the cancellation endorsement document from SDocs (or upload your own) and click "Create Ascend Endorsement"
