Creating a new User in FCM
This guide reviews how a DSP Admin can create a User Account for an individual who will hold a caseload of members in FCM.
Kristine Lindo
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35 steps
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2 minutes
Rma
1
Log into <https://rma.healthcare>
Creating a Care Manager Account
2
Click "Manage"
3
Click "Configuration…"
4
**This step is only needed if a User will be assigned a caseload of members. If not applicable, skip to step 16.** Click "Care Managers"
5
Click "New Care Manager"
6
Click the "First name" field.
7
Type in the First Name of the new User.
8
Click "Last name"
9
Type the Last Name of the new User.
10
Click "Care Management Agencies"
11
Choose the applicable Care Management Agency name from the dropdown menu.
12
Click "Status"
13
Click "Active"
14
Click "Create Care Manager"
15
Click "Manage"
Creating a User Account
16
Click "Configuration…"
17
Click "Users"
18
Click "New User"