Customer Service Support | Scribe

    Customer Service Support

    • Mitch Hawes |
    • 12 steps |
    • 2 minutes
    1
    Navigate to [https://shopbcause.ca/](https://shopbcause.ca/)
    2
    Click "Contact Us" in the footer of any page on [ShopBCause.ca](http://ShopBCause.ca)
    3
    Scroll to the bottom of the page and use the embedded form to send us a message.
    4
    Alternatively, you can create a support call with a BCause Representative. Simply click any of the 4 preset meeting events.
    5
    Select the day that works for you to book a one-on-one call with a BCause Representative.
    6
    Select a time slot that works best for you.
    7
    Click "Confirm"
    8
    Fill in your contact details.
    9
    Choose whether you'd like BCause to call you or join you on a Google Meet video call (Video calls work best for technical support requests).
    10
    If you select a phone call as the outreach option, input the best number for the BCause Representative to reach you at on your desired day/time.
    11
    Let us know what you would like to discuss in this box so we can come prepared to the meeting.
    12
    Click 'Schedule Event' and a BCause Representative will be in touch on the desired day/time your requested to help you out.