Customer Service Support | Scribe

Customer Service Support

  • Mitch Hawes |
  • 12 steps |
  • 2 minutes
  • ShopbcauseShopbcause
1
Navigate to [https://shopbcause.ca/](https://shopbcause.ca/)
2
Click "Contact Us" in the footer of any page on [ShopBCause.ca](http://ShopBCause.ca)
3
Scroll to the bottom of the page and use the embedded form to send us a message.
4
Alternatively, you can create a support call with a BCause Representative. Simply click any of the 4 preset meeting events.
5
Select the day that works for you to book a one-on-one call with a BCause Representative.
6
Select a time slot that works best for you.
7
Click "Confirm"
8
Fill in your contact details.
9
Choose whether you'd like BCause to call you or join you on a Google Meet video call (Video calls work best for technical support requests).
10
If you select a phone call as the outreach option, input the best number for the BCause Representative to reach you at on your desired day/time.
11
Let us know what you would like to discuss in this box so we can come prepared to the meeting.
12
Click 'Schedule Event' and a BCause Representative will be in touch on the desired day/time your requested to help you out.