Click the "End user instructions" field and add instruction the user
Click "Add form"
Click the "Ticket form title" field to enter the name of the new form.
Click "Editable for end users"
Click the "Title shown to end users" field to enter the form title visible to the users
Click the "+" icon to add new fields to your ticket form.
Click "Save"
How To Use New Form For Tickets
Start a new ticket and click on the "Form" to choose which form to use
Click on the ticket form you want to use
Fill in the form-specific fields, such as priority, type and tags
Click "Submit as Open" and you have successfully created a new ticket using a custom ticket form
Want to make guides like this in seconds? Yes, it's really that fast.
0 Selected
This Scribe is in tip-top shape!Leave feedback if there are any issues with this Scribe
Have something to say?Create an account to leave messages for the author to see!
Press space bar to start a drag.
When dragging you can use the arrow keys to move the item around and escape to cancel.
Some screen readers may require you to be in focus mode or to use your pass through key