Delete a HardFM Resource (Make a Device User Inactive) | Scribe

    Delete a HardFM Resource (Make a Device User Inactive)

    • Lucy Sonner |
    • 10 steps |
    • 2 minutes
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      Resources cannot be deleted. This is to preserve historical data. You will need to archive the resource instead. Archived resources can't log in to the system, even if they are using the correct username and password
      1
      Navigate to Synbiotix
      2
      Enter your username and password and click "Login"
      3
      Select Helpdesk
      4
      Click "Administration"
      5
      If your site uses the Helpdesk for both soft and hard services, click "Hard FM"
      6
      Click "Manage Resources"
      7
      Select the required hospital from the drop-down box
      8
      Click "edit"
      9
      Change the "Archived" toggle to "YES"
      10
      Click "Save"