Direct Mail: Where to Access the Order Reject Reason
Orders may be rejected due to missing address details, issues with formatting, etc. This Scribe shows you how to access the order reject reason so you can easily update records and improve overall data quality.
Renee Duncan
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8 steps
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40 seconds
Salesforce
1
Click here.
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Type in and click "Direct Mail"
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Click "Dashboards"
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Click "Direct Mail Orders Dashboard"
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Click "Refresh" to see the latest data
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Click "Rejected" in the "Responses By Type" report.
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Click into an order record
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The "Order Reject Reason" is near the bottom of the page.