Duplicate SS is preventing a PAI benefits upload ** ERROR ** | Scribe

    Duplicate SS is preventing a PAI benefits upload ** ERROR **

    • Laura DiNitto |
    • 19 steps |
    • 2 minutes
    information ordinal icon
    Tip! This happens when the same candidate (same employee) has two profiles and both profiles have the SSN.
    1
    Navigate to [https://dst.myavionte.com/app/#/dashboard/](https://dst.myavionte.com/app/#/dashboard/)
    2
    Click this image.
    3
    Click "Utilities"
    4
    Click "Record Archive"
    5
    Click the "Last Name" field and type the employees last name
    6
    Click "Search"
    7
    Copy the employee ID (128030549 )"
    8
    Click "Restore"
    9
    Under SSN - Delete the entry Click here.
    Under SSN - Delete the entry Click here.
    10
    Click the "Type to search" field on the top right of the page
    11
    Paste the employee ID on the search bar and click on the employees name
    12
    Click the "Placements" tab on the candidate's profile from the top ribbon
    alert ordinal icon
    Alert! VERIFY THAT NO PLACEMENTS ARE THERE
    13
    Click "Onboarding" tab on the candidate's profile from the top ribbon
    alert ordinal icon
    Alert! VERIFY THAT NO ONBOARDING DOCS HAVE BEEN SENT
    14
    Click the "Tax" tab on the candidate's profile from the top ribbon
    15
    Under personal information click the edit icon to the right
    16
    Under SSN Delete the entry and click Save
    17
    On the right side of the candidate's profile find quick actions and click the drop-down arrow on the last option.
    On the right side of the candidate's profile find quick actions and click the drop-down arrow on the last option.