Edit a HardFM Job Type
This guide provides step-by-step instructions on how to edit a HardFM job type in the Synbiotix Helpdesk. It also highlights the importance of making job types inactive instead of deleting them to preserve historical data. If you need to edit a HardFM job type, this guide will help you do it efficiently.
Lucy Sonner
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12 steps
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41 seconds
1
Navigate to Synbiotix
2
Enter your username and password and click "Login"
3
Select Helpdesk
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Click "Administration"
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If your site uses the Helpdesk for both soft and hard services, click "Hard FM"
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Click "Job Types"
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Select the required hospital from the drop-down box
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Use the drop-down boxes to select any required filters
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Click "Go" to apply any filters, if required
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Click "edit"
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Make any changes as required
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Please note that job types cannot be deleted. This is to preserve historical data. You will need to make the job type inactive instead
12
Click "Update"