Edit a Parent Container for HardFM Jobs | Scribe

    Edit a Parent Container for HardFM Jobs

    • Lucy Sonner |
    • 13 steps |
    • 2 minutes
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      Parent containers are categories that contain sub-type jobs. For example, the parent container "Sinks" for jobs in the "Plumbing" category might contain jobs such as "Sink Blocked", "Taps not Working" or "Sink Leaking".\ \ Parent containers need to be set up before jobs can be added to them
      1
      Navigate to Synbiotix
      2
      Enter your username and password and click "Login"
      3
      Select Helpdesk
      4
      Click "Administration"
      5
      If your site uses the Helpdesk for both soft and hard services, click "Hard FM"
      6
      Click "Job Types"
      7
      Select the required hospital from the drop-down box
      8
      Change the "Show Parent Containers" toggle to "YES"
      9
      Select any other filters as required
      10
      Click "Go"
      11
      Click "edit"
      12
      Make any changes as required
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      For further information about the fields available for parent containers please click here: <https://scribehow.com/shared/Add_a_Parent_Container_for_HardFM_Jobs__80tM9bIcQtyYnEqvBe9rTQ>
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      Please note that parent containers cannot be deleted. This is to preserve historical data. You will need to make the parent container inactive instead
      13
      Click "Update"