Navigate to [https://portal-uk.wordsynk.com](https://wa-qa-ws-web.azurewebsites.net/bookings)
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Click "Bookings"
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Click on the **Master Booking** number
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Click on the **Edit** button on the Booking you want to amend
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Edit the required information
Depending on the status of the Booking and Appointments, you may not be able to make additional amendments.
If you need to cancel or amend a booking but the option is disabled, you will have to contact the Helpdesk. You can either email the Helpdesk at [[email protected]](mailto:[email protected]) with full details of the changes or cancellation, call 03333 445 701 or use the Live Chat.
If a cancellation is requested when a language professional has been allocated and after 9:00AM the working day before, cancellation fees may apply. For more information please contact [[email protected]](mailto:[email protected])
We will inform you if a language professional is not available by email or phone by 12:00PM the day before the booking is due.