Fax Portal | Scribe

    Fax Portal

    • 12 steps

      𝗜𝗡𝗕𝗢𝗨𝗡𝗗 𝗙𝗔𝗫𝗘𝗦

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      Login to the PBX Portal at the following address: <https://pbx.ring2voice.com/>
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      Inbound faxes will appear in the fax Inbox and will be emailed to the email address of the PBX user

      𝗢𝗨𝗧𝗕𝗢𝗨𝗡𝗗 𝗙𝗔𝗫𝗜𝗡𝗚

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      Click the **Send Fax** button (as seen on the image above)
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      Choose the appropriate Cover page option 1. none 2. Compose- This will allow you to enter text that will be sent as a cover page. 3. File- This option will allow you to choose a file which will be sent as a cover page. The system accepts the following files formats for the cover page: html, pdf, doc, docx, jpg, png, odt.
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      Choose a file to be faxed. The system accepts the following files formats for the fax document: html, pdf, doc, docx, jpg, png, odt.
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      Select the Caller ID number that you wish to appear on the outbound fax
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      Enter the phone number of the fax recipient in the phone number field. The number entered should be 11 digits for a U.S. number (12345678901) or 011+destination for an international number
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      Click the Send Button
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      When the fax is accepted by the Fax Server, a notification message will be displayed.

      𝗙𝗔𝗫 𝗡𝗢𝗧𝗜𝗙𝗜𝗖𝗔𝗧𝗜𝗢𝗡

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      Once a fax is uploaded to the fax server for delivery, it will be placed into an outgoing job queue for delivery. The fax server will continue to deliver the fax for 30 minutes. If the fax cannot be delivered within 30 minutes, the job will be aborted. Common reasons for non-delivery of faxes include busy numbers and humans answering the destination fax line. Users will receive a notification stating the status of the Fax. Send/receive Fax Limit: 20Mb or 100 pages (whichever comes first)

      𝗛𝗜𝗣𝗣𝗔 𝗖𝗢𝗠𝗣𝗟𝗜𝗔𝗡𝗧 𝗙𝗔𝗫 𝗢𝗣𝗧𝗜𝗢𝗡𝗦

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      Ring2Voice is fully HIPPA compliant for voice and fax communications, however, certain actions of the end users are also required to be followed for the end user to be HIPPA compliant.
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      1. Utilizing the user's portal to retrieve a fax is considered HIPPA compliant if email forwarding options are not used. 2. Faxes should be sent by a single individual to the single intended recipient, **not a group fax accessible option.**