Finding Service Request data using Insights in NetVendor Maintenance.

This guide provides a step-by-step approach to efficiently access and analyze Service Request data within the NetVendor Maintenance system. By following the instructions, users can easily navigate through both regional and property-specific insights, enabling them to tailor their data view to meet specific operational needs.

Craig Bartholomew
28 steps
4 minutes

Servusconnect

Navigate to [https://app.servusconnect.com/app](https://app.servusconnect.com/app)

You should land on your Dashboard.

Click on the Insights Tab.

If you want to see a regionalized roll up of information then follow Steps 5 through 15. If you want to see more property specific data scroll down to Step 16 and proceed from there.

Now click on the Regional Operations Tab.

Go to Historical Data by clicking on it.

Open the Property Selector by clicking on the pencil beside Property Name.

Click the top check mark to clear all properties.

And begin selecting the properties that you want to see data for.

Once you have selected your properties then click OK.

Now select your date range using the Completion Date Filter.

You will now see filtered information.

Including Tag/Category Filters

Property overview information for each site.

Service Categories Overview.

Property Specific Data

In the Insights Tab click on Property Operations.

Click on Historical Data.

Use the date filters to select the preset or specific date range you are wanting.

Click on the pencil in the property name selector.

Click on the top check mark to clear all properties.

Select the property or properties you want to see data for.

Click ok to filter.

You will now see property data for the selected sites.

Including the Tag/Category filter.

Service Cycle and Survey Results filters.

Service Professional Overview.

And Service Categories Overview.