Finding Tickets from Company Records in HubSpot | Scribe

    Finding Tickets from Company Records in HubSpot

    • Malmi Senaweera |
    • 9 steps |
    • 33 seconds
    1
    Login to [https://app.hubspot.com/reports-dashboard/2776216/view/8748022](https://app.hubspot.com/reports-dashboard/2776216/view/8748022)
    2
    Click "Contacts"
    3
    Click "Companies"
    4
    Click the "Search name, phone, or domain" field. Begin typing the organization name to filter results.
    5
    Click on the COMPANY NAME.
    6
    Navigate to the far right column, and scroll down until you find "Tickets."
    7
    Scroll to search ticket titles. As you can see, there's a ticket called "Activating Apple Pay." This likely means the org is already somewhere in the middle of the Apple Pay setup process.
    8
    Click on the ticket title to open the ticket in HubSpot.
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    Tip! If you're still not sure where the org is at in the process, you can always try doing a quick search in the Slack!
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