Forwarding a conversation in Freshchat
Laura DiNitto
|
7 steps
|
42 seconds
Myfreshworks
1
Navigate to [https://sourcenow.myfreshworks.com/crm/messaging/a/800864817368640/inbox/0/0/conversation/880345117039270](https://sourcenow.myfreshworks.com/crm/messaging/a/800864817368640/inbox/0/0/conversation/880345117039270)
2
Click the message you'd like to forward
3
On the top right of the message click the 3 dots
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Click "Forward"
5
Click the "to" field
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Add the recipient
7
Click send