Forwarding a conversation in Freshchat | Scribe

    Forwarding a conversation in Freshchat

    • Laura DiNitto |
    • 7 steps |
    • 42 seconds
    1
    Navigate to [https://sourcenow.myfreshworks.com/crm/messaging/a/800864817368640/inbox/0/0/conversation/880345117039270](https://sourcenow.myfreshworks.com/crm/messaging/a/800864817368640/inbox/0/0/conversation/880345117039270)
    2
    Click the message you'd like to forward
    3
    On the top right of the message click the 3 dots
    4
    Click "Forward"
    5
    Click the "to" field
    6
    Add the recipient
    7
    Click send