You will be directed to [[\[\[elevancehealth.cmpsystem.com]]\](http://elevancehealth.cmpsystem.com)\](<http://elevancehealth.cmpsystem.com>). If you have never completed these certifications, select "first time visitors" and then enter the code **External-Freedom-Optimum.** Proceed with the certification checklist. Once completed, log back into<https://vipagentsupport.com>to upload proof of certification.