With your Chrome browser open use these short cut keys and skip to step 5
Windows - [[Shift]] + [[Ctrl]] + [[Delete]]
Mac - [[Shift]] + [[Cmd]] + [[Delete]]
Chromebook - [[Shift]] + [[Ctrl]] + [[Backspace]]
1
Click the [[Kebab Menu Button]]
2
Click [[Settings]]
3
Click [[Privacy and security]]
4
Click [[Clear browsing data]]
5
Click [[Advanced]]
6
Chang Time range to [[All time]]
7
Make sure these three are selected [[Cookies and other side data]] [[Cached images and files]] [[Site settings]]
8
Click [[Clear data]]
Restart Google Chrome after completing these steps.