In the Dialpad app, click on "# All Channels" in the top left.
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On this page, you'll be able to see all channels that have been created in our organization. Some will be public, some will be private (invitation-only).
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To create a new group, or channel, for messaging (internal only), click on "Create channel" in the top right
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Name the channel, add a description (optional), then set it to either Public or Private.
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Add members (you can also add them later after creating the channel - see next step)
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Once you're in the channel, click on "Add members"
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You can also edit the channel info
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Make any changes you like (change name, add/remove description, make private)m, then click on "Apply changes".