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Guide: "How to Respond to Zendesk Ticket and Mark as Solved"
Support Timing Solutions
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2 minutes
Zendesk
Resultshq
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Navigate to [https://timingsolutions.zendesk.com/agent/tickets/74458](https://timingsolutions.zendesk.com/agent/tickets/74458)
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Click this image.
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3
Click this icon.
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4
Click this icon.
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5
Right-click "[
[email protected]
](mailto:
[email protected]
)"
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Switch to tab "EditMember"
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Click "RHQ Admin"
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Click "Search"
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Click this text field.
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Press [[ctrl]] + [[v]]
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Type " [[enter]]"
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Click "View Family"
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Click "Algester Little Athletics Centre"
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Click "Algester Little Athletics Centre"
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Click "Rich Text Editor. Editing area: main"
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Type "Hi Alana, [[enter]] [[enter]] It looks like your athletes are both active and registered. Have a great season. [[enter]] [[enter]]"
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Click "Apply macro"
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Click "Nick Signature"
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Click "Regards,"
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Click this icon.
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