Guide: "How to Respond to Zendesk Ticket and Mark as Solved" | Scribe

    Guide: "How to Respond to Zendesk Ticket and Mark as Solved"

    • Support Timing Solutions |
    • 0 step |
    • 2 minutes
    Navigate to [https://timingsolutions.zendesk.com/agent/tickets/74458](https://timingsolutions.zendesk.com/agent/tickets/74458)
    Click this image.
    Click this icon.
    Click this icon.
    Right-click "[[email protected]](mailto:[email protected])"
    Switch to tab "EditMember"
    Click "RHQ Admin"
    Click "Search"
    Click this text field.
    Press [[ctrl]] + [[v]]
    Type " [[enter]]"
    Click "View Family"
    Click "Algester Little Athletics Centre"
    Click "Algester Little Athletics Centre"
    Click "Rich Text Editor. Editing area: main"
    Type "Hi Alana, [[enter]] [[enter]] It looks like your athletes are both active and registered. Have a great season. [[enter]] [[enter]]"
    Click "Apply macro"
    Click "Nick Signature"
    Click "Regards,"
    Click this icon.
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