Guide on processing food delivery invoices and requesting credits for items | Scribe

Guide on processing food delivery invoices and requesting credits for items

  • Alex Nelson |
  • 0 step |
  • 2 minutes
  • KitchencutKitchencut
Click "Deliveries"
Find the invoice you would like to confirm and click "Confirm items"
If you have been partially shorted on an item, then click "split item received" to split the item into 2 parts (Received and not received).
For example - 5 boxes of fries were ordered and on the invoice but only 2 arrived. Split into 3 and 2 so you can mark the 3 as not arrived and 2 as arrived.
Now select the items you didn't receive/want to raise a credit for by clicking "Return"
Click this dropdown and select the reason for raising a credit. Type a short explanation in the description box to clearly explain the reason for the credit.
Click "Return"
This now appears in a separate list at the bottome called "Resolved items"
And will be scored out like this
To accept the rest of the items click the top box to select all
Click this dropdown and select "Confirm Items"
Click "Confirm" at the bottom of the whole invoice once you are happy you have accepted the products you received and to request credits on the items you want credits for
Once confirmed and completed you will see "STATUS: CLOSED"
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