This guide was created with Scribe in
Sign in and create your own!
How do I add a custom field to a conversation in Help Scout?
If you are using Help Scout as your customer service platform, you may want to add a custom field to a conversation in order to collect additional information from your customers. This could be useful for tracking customer preferences, gathering feedback, or collecting other data that could help you better serve your customers. By adding a custom field to a conversation, you can ensure that you have all the necessary information to provide the best customer experience.
Ghostwriter from Scribe
Want to make guides like this in seconds? Yes, it's really that fast.
Show Me How
Have something to say?
Create an account to leave messages for the author to see!
Create an account
This Page is in tip-top shape!
Leave feedback if there are any issues with this Page