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How do I add a live chat feature to my Shopify store?
If you are a Shopify store owner, you may want to add a live chat feature to your store in order to provide customers with a more personalized shopping experience. Live chat allows customers to ask questions and get answers in real time, which can help to reduce customer service inquiries and increase customer satisfaction. Additionally, having a live chat feature can help to increase sales by providing customers with the information they need to make an informed purchase decision.
Grace Everwood
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Shopify
1
Go to [https://shopify.com](https://shopify.com) and select the app that best fits your needs.
2
Click the “Add app” button.
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3
Follow the instructions provided by the app to complete the installation.
4
Once the installation is complete, click the “Activate” button.
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5
Follow the instructions provided by the app to customize the live chat feature for your store.
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