Go to [https://www.helpscout.com](https://www.helpscout.com)

Select the conversation you would like to add a tag to.

Click the "Tags" field in the right sidebar.

Type the tag you would like to add and press the "Enter" key.

Click the "Save" button in the top right corner.

helpscout.com

If you are using Help Scout to manage customer conversations, you may want to add tags to conversations to help you organize and track them. Tags can be used to categorize conversations by topic, customer type, or any other criteria that you find useful. Knowing how to add tags to conversations in Help Scout can help you quickly and easily organize and track customer conversations.