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How do I apply a credit memo to an invoice in QuickBooks Online
If you are a business owner or accountant using QuickBooks Online, you may need to apply a credit memo to an invoice in order to adjust the amount due on an invoice. This could be necessary if a customer has returned an item or if you have issued a refund for any other reason. Applying a credit memo to an invoice in QuickBooks Online is a simple process that can help you keep your books up to date and accurate.
Grace Everwood
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QuickBooks
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Go to [https://quickbooks.intuit.com/](https://quickbooks.intuit.com/)
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Navigate to Tab "Sales"
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Select the Invoice you want to apply the Credit Memo.
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Click "Receive payment"
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Click the "Payment date" field.
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Click "Credit Memo"
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Click "Undeposited Funds"
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Click the checkbox for the Invoice.
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Click the checkbox for the Credit memo.
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Click "Save and close"
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