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How do I assign a conversation to a team member in Help Scout?
If you are a customer service manager or team leader, you may want to know how to assign a conversation to a team member in Help Scout in order to ensure that customer inquiries are being handled in a timely and efficient manner. By assigning conversations to specific team members, you can ensure that each customer inquiry is being addressed by the most qualified person and that customer service is being provided in a consistent and reliable manner. Knowing how to assign conversations to team members in Help Scout can help you manage customer inquiries more effectively and ensure that customer service is being provided in a timely and satisfactory manner.
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