How do I assign a ticket to an agent in Freshdesk? | Scribe

    How do I assign a ticket to an agent in Freshdesk?

    • Grace Everwood |
    • 0 step |
    • 6 seconds
    Go to https://<your_domain>.[https://freshdesk.com/](https://freshdesk.com/)
    Click on the ticket you want to assign
    Click the "Assign" button in the top right corner
    Select the agent you want to assign the ticket to from the dropdown menu
    Click the "Assign" button
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