How do I assign a ticket to an agent in Zendesk? | Scribe

    How do I assign a ticket to an agent in Zendesk?

    • Grace Everwood |
    • 4 steps |
    • 11 seconds
    1

    Go to [https://zendesk.com](https://zendesk.com)

    2

    Click the "Assign" button in the ticket sidebar.

    3

    Select the agent you want to assign the ticket to from the drop-down menu.

    4

    Click the "Assign" button.