How do I assign a ticket to an agent in Zendesk? | Scribe

How do I assign a ticket to an agent in Zendesk?

  • Grace Everwood |
  • 4 steps |
  • 11 seconds
  • ZendeskZendesk
1
Go to [https://zendesk.com](https://zendesk.com)
2
Click the "Assign" button in the ticket sidebar.
3
Select the agent you want to assign the ticket to from the drop-down menu.
4
Click the "Assign" button.