How do I assign a ticket to an agent in Zendesk? | Scribe

    How do I assign a ticket to an agent in Zendesk?

    • Grace Everwood |
    • 4 steps |
    • 11 seconds
    • ZendeskZendesk
    1
    Go to [https://zendesk.com](https://zendesk.com)
    2
    Click the "Assign" button in the ticket sidebar.
    3
    Select the agent you want to assign the ticket to from the drop-down menu.
    4
    Click the "Assign" button.