How do I create a calculated metric for cart abandonment rate in Adobe Analytics?
If you are an ecommerce business, understanding your cart abandonment rate is essential for optimizing your checkout process and improving customer experience. Knowing your cart abandonment rate can help you identify areas of improvement, such as reducing the number of steps in the checkout process, offering more payment options, or providing better customer service. By creating a calculated metric for cart abandonment rate in Adobe Analytics, you can track and analyze your cart abandonment rate over time, allowing you to make informed decisions about how to improve your checkout process and customer experience.
Grace Everwood
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9 steps
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10 seconds
Adobe
1
Go to [https://www.adobe.com/](https://www.adobe.com/)
2
Click the “Admin” tab.
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Click “Calculated Metrics” in the left-hand navigation.
4
Click “Create New Calculated Metric”.
5
Enter “Cart Abandonment Rate” in the “Name” field.
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Enter “Cart Abandonment Rate” in the “Description” field.
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Select “Percentage” from the “Formatting” dropdown.
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Enter the following formula in the “Formula” field:
9
Click “Save”.