How do I create a custom conversation in Intercom?
If you are looking to create a more personalized experience for your customers, creating a custom conversation in Intercom can be a great way to do so. With Intercom, you can create custom conversations that are tailored to the specific needs of your customers. This can help you provide more relevant and helpful support, as well as build stronger relationships with your customers. Additionally, custom conversations can help you automate certain processes, such as onboarding new customers or providing product updates. Knowing how to create a custom conversation in Intercom can help you take advantage of these features and provide a better customer experience.
Grace Everwood
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12 steps
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15 seconds
Intercom
1
Go to [https://www.intercom.com/](https://www.intercom.com/)
2
Click the “Create Rule” button
3
Select the “Conversation” option
4
Enter a name for the conversation in the “Name” field
5
Select the “Trigger” option
6
Select the “User” option
7
Select the “User Attribute” option
8
Select the attribute you want to use to trigger the conversation
9
Select the “Action” option
10
Select the “Send Message” option
11
Enter the message you want to send in the “Message” field
12
Click the “Save” button