Go to [https://www.intercom.com/](https://www.intercom.com/)

Click the “Create a new template” button.

Enter a name for the template in the “Name” field.

Enter the message content in the “Message” field.

Intercom

intercom.com

Creating a custom message template in Intercom can be a great way to streamline customer communication and ensure that your messages are consistent and professional. It can also help you save time by allowing you to quickly create messages that are tailored to specific customer needs. By creating a custom message template, you can ensure that your customer service team is sending out the same message to all customers, while still being able to personalize each message to the individual customer.

How do I create a custom message template in Intercom?