Go to [https://www.intercom.com/](https://www.intercom.com/)

Enter a name for the rule in the “Name” field

Select the “Trigger” from the dropdown menu

Select the “Action” from the dropdown menu

Intercom

intercom.com

Creating a custom rule in Intercom can be a great way to automate customer support tasks and streamline customer service processes. With a custom rule, you can set up automated messages to be sent to customers based on certain criteria, such as when they sign up for your service or when they reach a certain milestone. You can also use custom rules to segment customers into different groups and target them with specific messages. Knowing how to create a custom rule in Intercom can help you save time and provide better customer service.

How do I create a custom rule in Intercom?