How do I create a customer satisfaction survey in Freshdesk? | Scribe

    How do I create a customer satisfaction survey in Freshdesk?

    • Grace Everwood |
    • 0 steps |
    • 18 seconds
    Go to [https://freshdesk.com/](https://freshdesk.com/)
    Click the “Create Survey” button.
    Enter the survey title in the “Survey Title” field.
    Enter the survey description in the “Survey Description” field.
    Click the “Add Question” button.
    Enter the question in the “Question” field.
    Select the type of answer from the “Answer Type” dropdown menu.
    Click the “Add Option” button to add answer options.
    Repeat steps 5-8 for each question.
    Click the “Save” button.
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