How do I create a customer satisfaction survey in Freshdesk? | Scribe

    How do I create a customer satisfaction survey in Freshdesk?

    • Grace Everwood |
    • 10 steps |
    • 18 seconds
    • FreshdeskFreshdesk
    1
    Go to [https://freshdesk.com/](https://freshdesk.com/)
    2
    Click the “Create Survey” button.
    3
    Enter the survey title in the “Survey Title” field.
    4
    Enter the survey description in the “Survey Description” field.
    5
    Click the “Add Question” button.
    6
    Enter the question in the “Question” field.
    7
    Select the type of answer from the “Answer Type” dropdown menu.
    8
    Click the “Add Option” button to add answer options.
    9
    Repeat steps 5-8 for each question.
    10
    Click the “Save” button.