Go to [https://freshdesk.com/](https://freshdesk.com/) and click the “Get Started” button.

Enter your email address and click the “Sign Up” button.

On the left-hand side of the page, click the “Knowledge Base” tab.

Click the “Create Knowledge Base” button.

Enter a name for your knowledge base and click the “Create” button.

Enter a title and content for your article and click the “Save” button.

Repeat steps 6 and 7 to add additional articles.

Freshdesk

freshdesk.com

Creating a knowledge base in Freshdesk can be a great way to provide customers with quick and easy access to helpful information. A knowledge base can help reduce the number of customer support tickets and inquiries, as customers can find answers to their questions without having to contact customer service. Additionally, a knowledge base can help to improve customer satisfaction by providing customers with the information they need in a timely manner.

How do I create a knowledge base in Freshdesk?