How do I create a knowledge base in Freshdesk? | Scribe

How do I create a knowledge base in Freshdesk?

Creating a knowledge base in Freshdesk can be a great way to provide customers with quick and easy access to helpful information. A knowledge base can help reduce the number of customer support tickets and inquiries, as customers can find answers to their questions without having to contact customer service. Additionally, a knowledge base can help to improve customer satisfaction by providing customers with the information they need in a timely manner.
Created by Ghostwriter from Scribe | 8 steps
Go to and click the “Get Started” button.
Enter your email address and click the “Sign Up” button.
On the left-hand side of the page, click the “Knowledge Base” tab.
Click the “Create Knowledge Base” button.
Enter a name for your knowledge base and click the “Create” button.

Ghostwriter made this Scribe in 17 seconds.

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