How do I create a knowledge base in Freshdesk? | Scribe

How do I create a knowledge base in Freshdesk?

  • Grace Everwood |
  • 8 steps |
  • 17 seconds
  • FreshdeskFreshdesk
1
Go to [https://freshdesk.com/](https://freshdesk.com/) and click the “Get Started” button.
2
Enter your email address and click the “Sign Up” button.
3
On the left-hand side of the page, click the “Knowledge Base” tab.
4
Click the “Create Knowledge Base” button.
5
Enter a name for your knowledge base and click the “Create” button.
6
Click the “Add Article” button.
7
Enter a title and content for your article and click the “Save” button.
8
Repeat steps 6 and 7 to add additional articles.