How do I create a knowledge base in Freshdesk? | Scribe

    How do I create a knowledge base in Freshdesk?

    • Grace Everwood |
    • 8 steps |
    • 17 seconds
    • FreshdeskFreshdesk
    1
    Go to [https://freshdesk.com/](https://freshdesk.com/) and click the “Get Started” button.
    2
    Enter your email address and click the “Sign Up” button.
    3
    On the left-hand side of the page, click the “Knowledge Base” tab.
    4
    Click the “Create Knowledge Base” button.
    5
    Enter a name for your knowledge base and click the “Create” button.
    6
    Click the “Add Article” button.
    7
    Enter a title and content for your article and click the “Save” button.
    8
    Repeat steps 6 and 7 to add additional articles.