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How do I create a macro in Zendesk?
Grace Everwood |
0 step |
7 seconds
Zendesk
Go to [https://zendesk.com](https://zendesk.com)
Click the "Create macro" button in the upper right corner of the page.
Enter a name for the macro in the "Name" field.
Enter the macro text in the "Macro text" field.
Select the "Active" checkbox to make the macro available to agents.
Click the "Save macro" button.
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