How do I create a macro in Zendesk? | Scribe

    How do I create a macro in Zendesk?

    • Grace Everwood |
    • 6 steps |
    • 7 seconds
    • ZendeskZendesk
    1
    Go to [https://zendesk.com](https://zendesk.com)
    2
    Click the "Create macro" button in the upper right corner of the page.
    3
    Enter a name for the macro in the "Name" field.
    4
    Enter the macro text in the "Macro text" field.
    5
    Select the "Active" checkbox to make the macro available to agents.
    6
    Click the "Save macro" button.